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Ellora Travel House

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Your Privacy Assured

Last Updated: June 30, 2026

Ellora Travel House respects your privacy. This Privacy Policy explains how we collect, use, share, store, and protect information when you visit our website, send an inquiry, communicate with us, or use our travel planning services.

By using our website, sending an inquiry, communicating with Ellora Travel House, or using our travel services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name 
  • Email address 
  • Phone number 
  • Travel dates 
  • Destinations 
  • Departure city or airport 
  • Number of travelers 
  • Traveler ages 
  • Estimated travel budget 
  • Travel preferences 
  • Special requests 
  • Celebration details 
  • Information submitted through our website forms, email, phone, text, social media messages, or other communication methods 

When needed to research, quote, plan, book, or support travel, we may also collect additional traveler information, including:

  • Full legal names 
  • Dates of birth 
  • Passport information 
  • Citizenship or residency information when required for travel 
  • Known traveler numbers 
  • Loyalty, rewards, or membership numbers 
  • Emergency contact information 
  • Accessibility needs 
  • Dietary needs 
  • Allergy information 
  • Medical or health-related information when necessary for travel accommodations, mobility needs, supplier requirements, insurance, safety, or travel support 
  • Payment information when needed for travel bookings, supplier payments, service fees, or client-authorized transactions 

Please do not include credit card numbers, passport copies, identification documents, or medical details in a general website form unless Ellora Travel House specifically provides a secure method for collecting that information.

2. Sensitive Information

Some information we collect may be considered sensitive, including passport information, payment information, medical or accessibility-related information, information about minor travelers, and identification details.

We only request sensitive information when it is reasonably necessary to provide travel planning, booking, payment processing, accommodations, supplier communication, insurance support, or travel-related services.

By voluntarily providing sensitive information to Ellora Travel House, you consent to our use and sharing of that information as needed to provide travel services.

Colorado’s privacy guidance recognizes certain categories of information, including health-related information and children’s data, as sensitive data under the Colorado Privacy Act. 

3. How We Use Your Information

We use the information we collect to:

  • Respond to travel inquiries 
  • Prepare quotes, proposals, and itineraries 
  • Research destinations, hotels, resorts, cruises, tours, transportation, insurance, and other travel services 
  • Book or support travel arrangements 
  • Process payments or help facilitate supplier payments 
  • Communicate with you before, during, and after travel 
  • Provide accessibility, dietary, mobility, medical, or accommodation support when requested 
  • Add loyalty, rewards, or known traveler information to reservations when applicable 
  • Send confirmations, reminders, updates, and important travel information 
  • Provide customer support 
  • Improve our website, services, and client experience 
  • Maintain business records 
  • Comply with supplier, legal, regulatory, security, accounting, payment, or fraud-prevention requirements 

4. How We Share Your Information

Ellora Travel House may share necessary client and traveler information with trusted third parties when needed to research, quote, plan, book, pay for, or support travel services.

This may include:

  • Hotels, resorts, and vacation properties 
  • Cruise lines 
  • Airlines 
  • Tour operators 
  • Transportation companies 
  • Travel insurance providers 
  • Destination management companies 
  • Accessibility vendors 
  • Booking platforms 
  • Payment processors 
  • Travel suppliers and wholesalers 
  • Host agency or travel network partners, including WorldVia 
  • Technology providers that help us operate our website, forms, email, client communication, payment processing, or business systems 

We only share information that is reasonably necessary to provide travel planning, booking, payment, accommodation, or support services.

We do not sell your personal information for money.

5. WorldVia, Travel Suppliers, and Host Agency Partners

Ellora Travel House may work with host agency partners, travel networks, supplier platforms, and booking partners, including WorldVia, to provide travel planning and booking services.

When your information is shared with a travel supplier, host agency, booking platform, payment processor, or other third party, their own privacy policies, terms, and data practices may apply.

Ellora Travel House is not responsible for the privacy practices, security practices, or data handling of third-party suppliers, booking platforms, host agency systems, or payment processors.

6. Medical, Accessibility, and Accommodation Information

If you provide medical, accessibility, dietary, allergy, pregnancy, disability, mobility, or other health-related information, we use it only to help support your travel needs.

This may include sharing relevant details with hotels, cruise lines, airlines, tour operators, transportation providers, insurance providers, accessibility vendors, destination partners, or other travel suppliers when needed to:

  • Request accommodations 
  • Confirm accessibility options 
  • Arrange mobility support 
  • Communicate dietary or allergy needs 
  • Support safety-related travel needs 
  • Meet supplier requirements 
  • Assist with travel insurance or travel protection needs 

Please only provide medical or health-related information that is necessary for your travel planning, accommodations, or travel support.

Ellora Travel House is not a medical provider and does not provide medical advice.

7. Payment Information and Credit Cards

When payment is required, payment information may be collected, transmitted, or processed by a travel supplier, booking platform, host agency system, payment processor, or other secure third-party provider.

Ellora Travel House may collect or transmit payment information only when necessary to complete travel bookings, pay supplier invoices, process service fees, or support client-authorized transactions.

We do not intend to collect or store full credit card numbers through general website forms. Please do not submit credit card numbers through our general website form, regular email, or text message unless we provide a secure collection method.

If payment information is provided directly to Ellora Travel House, it will be used only for client-authorized transactions and handled with reasonable care. Payment card information is subject to payment card security standards. PCI DSS provides technical and operational requirements designed to protect payment account data. 

8. Passports, Identification, Rewards Numbers, and Travel Documents

For certain bookings, suppliers may require passport information, legal names, dates of birth, citizenship information, known traveler numbers, loyalty numbers, rewards numbers, membership numbers, or other travel document details.

We use this information only as needed to prepare quotes, complete reservations, add traveler details, support international travel, assist with supplier requirements, or provide travel-related support.

Because passport, identification, and rewards information can be sensitive, we recommend sharing it only through secure methods when requested.

9. Children and Minor Travelers

Our website and services are intended for adults. We do not knowingly collect personal information directly from children.

Because many travel plans involve families, a parent or legal guardian may provide information about minor travelers when needed for planning or booking travel. By providing information about a minor, you confirm that you are the parent, legal guardian, or otherwise authorized to provide that information.

Information about minor travelers may be shared with travel suppliers when needed to complete reservations, verify traveler ages, request accommodations, or provide travel services.

10. Website Hosting, Forms, and Technology Providers

Our website may be hosted or supported by third-party technology providers, including GoDaddy. These providers may process technical information such as IP address, browser type, device information, pages visited, referral source, and website usage data.

This information may be used to operate the website, improve performance, protect against fraud or misuse, and understand how visitors interact with the site. GoDaddy maintains its own privacy policy for its platform and services. 

11. Cookies and Tracking Technologies

Our website or third-party providers may use cookies, pixels, analytics tools, or similar technologies to help the website function, understand visitor activity, improve user experience, and support marketing efforts.

You can adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.

12. Email, Phone, Text, and Marketing Communications

If you contact us or send a travel inquiry, we may use your email address or phone number to respond to your request and communicate about your trip.

By providing your phone number or email address, you agree that Ellora Travel House may contact you regarding your inquiry, travel planning, quotes, bookings, payments, itinerary updates, reminders, or travel services.

We may also send occasional travel updates, promotions, or business announcements. You may opt out of marketing emails or non-essential marketing messages at any time by following unsubscribe instructions, replying with an opt-out request, or contacting us directly.

Even if you opt out of marketing messages, we may still send important messages related to an active inquiry, booking, payment, itinerary, travel service, or customer support matter.

Message and data rates may apply for text messages.

13. Data Security

We take reasonable steps to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Because we may collect sensitive information when needed for travel, including payment details, passport details, rewards numbers, and medical or accessibility-related information, we aim to limit collection to what is necessary and use more secure methods when sensitive information is required.

However, no website, email, form, text message, payment process, or electronic communication method is completely secure. You are responsible for using caution when sharing sensitive information electronically.

The FTC recommends that businesses understand what personal information they collect, keep only what is needed, protect the information they keep, properly dispose of information they no longer need, and plan for security incidents. 

14. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including providing travel services, maintaining business records, resolving disputes, complying with supplier or legal requirements, supporting future client service, accounting, fraud prevention, and security purposes.

Sensitive information, such as passport details, credit card details, medical or accommodation information, and identification details, should not be kept longer than reasonably necessary for the travel service, booking, legal, accounting, supplier, payment, or security purpose for which it was collected.

When information is no longer needed, we may delete, anonymize, or securely retain it as appropriate.

15. International Travel and Data Transfers

Because travel often involves suppliers, destinations, and service providers in other countries, your personal information may be shared with or processed by companies located outside your state or country of residence.

By using our travel planning services, you understand that information may be shared internationally when needed to plan, book, pay for, insure, accommodate, or support your travel.

16. Your Privacy Choices

You may contact us to request that we:

  • Update or correct your personal information 
  • Delete certain personal information, when legally and practically possible 
  • Stop sending marketing communications 
  • Answer questions about how your information is used 
  • Provide information about the personal information we may maintain about you 

Some information may need to be retained for active bookings, supplier requirements, payment processing, legal obligations, accounting records, dispute resolution, security, or fraud prevention.

17. Third-Party Websites and Links

Our website, emails, proposals, invoices, payment links, or itineraries may include links to third-party websites, including travel suppliers, booking platforms, insurance providers, payment processors, social media platforms, or other partners.

Ellora Travel House is not responsible for the privacy practices, terms, content, or security of third-party websites. Please review their policies before submitting personal information.

18. Legal Requirements and Protection of Rights

We may use or disclose personal information when we believe it is reasonably necessary to:

  • Comply with applicable laws, regulations, legal processes, or government requests 
  • Enforce our agreements, policies, or terms 
  • Protect the rights, safety, or property of Ellora Travel House, our clients, travel suppliers, or others 
  • Prevent fraud, unauthorized transactions, security issues, or misuse of our services 
  • Respond to disputes, chargebacks, claims, or legal matters 

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.

Your continued use of our website or services after updates are posted means you acknowledge the revised Privacy Policy.

20. Contact Us

For questions about this Privacy Policy or how your information is handled, please contact:

Ellora Travel House
Denver, Colorado
Phone: 303-435-2143
Email: [insert your business email]


  • Privacy Policy
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Ellora Travel House

Denver, Colorado

303-435-2143

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